Janell Castillo is the Vice President of Property Operations at MidPen. She began her MidPen journey in 2010 as a Community Manager at Riverwood Place and Riverwood Grove and steadily advanced through leadership roles, most recently serving as Sr. Director of Property Operations. Along the way, Janell has earned a reputation for her collaborative approach, deep property management expertise, and dedication to both staff and residents.
While her family is central to her life—with two sons, a daughter, a husband, and two grandchildren—Janell’s true professional passion lies in permanent supportive housing. She played a key role in building out the PSH team, revising and refining PSH goals and metrics, and leading the team with a fresh perspective. Her focus on understanding and measuring success differently has strengthened the program and helped ensure it delivers the long-term stability and support residents need.